I have given that escalated to ZIPAIR right, who confirmed They may be willing to function with Traveloka on my behalf — but Traveloka has designed no exertion to aid this. Keep away from booking non-refundable tickets via Traveloka when there is any probability your travel plans can be disrupted by situations outside your Command. Their refund course of action lacks transparency and real due diligence.
That will help us comprehend The problem you’re dealing with, make sure you Speak to us by using email at [email protected]. Our team is ready to assist you and discover the very best Option. Thanks. -BM
Whether or not you might be booking very last-minute travel or planning months forward, Traveloka is optimized to make your flight reserving journey seamless:
To assist us understand The difficulty you’re enduring, make sure you Get in touch with us by using e-mail at [email protected]. Our workforce is ready To help you and discover the best Option. Thank you. -BM
It’s responsive and user-welcoming—perfect for reserving past-minute excursions while on the run. Every phase of the procedure feels streamlined; aspects are Obviously offered without the need of overpowering data overload. Buyers will value how seamlessly anything flows—from exploring to finalizing bookings. Traveloka seems created with traveler advantage in your mind, permitting far more time and energy to deal with planning adventures instead of stressing in excess of logistics.
I booked airport transfer from my residence for the airport. Driver and travel operator was uncontactable in the meant pick up date and time. Driver answered my phone 15 mins afterwards and explained he was not mindful of my booking and turned from the mobile phone on me. I contacted Traveloka CS for refund immediately in order to be replied with copy pasted messages numerous instances declaring that they are verifying the issue and it'll just take 30-60 minutes. There are no channel to connect with them instantly so I can only do that by using the chat msg in the app.
Hi Kalen, we're sorry to listen to that there is a concern along with your travel channel scheduling. Make sure you be be confident that our workforce is at this time focusing on it. We'll resolve it through the similar scenario number and keep you current by means of email until finally It is really resolved. Thank you to your endurance. -LY
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Rankings fluctuate across platforms but typically hover all around 4 stars from 5. Satisfied customers frequently note competitive rates and Particular specials that make travel planning a lot more cost-effective. On social networking, suggestions flows freely—both positive exhilaration about wonderful excursions planned by Traveloka and constructive criticism pertaining to customer support reaction instances. This balance allows paint a clearer photo for possible buyers thinking of the platform for his or her up coming experience.
Eventhough it’s obvious that the motive force didn't arrive and decide on me up on the agreed time travel credit cards with the trip into the airport, it even now took them so long to confirm and ensure the refund. Ultimately, I booked a seize car which arrived in three minutes. Traveloka CS referred to as me Pretty much 1 hour soon after my asked for pick up time to tell me the refund is usually processed. Would undoubtedly be late for my flight I waited for his or her system. Much better buy seize or taxi than depending on this app.
Thanks for using Traveloka and thanks to the feedback. We are going to keep your opinions for our subsequent enhancement. We will examine this make any difference to be sure best knowledge for our users.
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